@Leonaska Hi, In this situation, you can contact your retailer or local support to check if your camera is under warranty. Since the Tapo C500 V1 is working fine, please check if you can get a Tapo...

@leepan8 Thank you for your support of our cameras.

@gigilan Hi, We do not have an open API or SDK for the Tapo cameras and have no instructions on controlling the camera via code. We suggest using the Tapo app to manage the Tapo cameras. Best Regards

@Francesco58 Glad to hear your case is solved.

@AndyO1610 Hi, 1. You can tried to change the DNS server on your router and disable the firewall or antivirus settings, etc., then check if these tips help. 2. Please send me(@Solla-topee) the...

@applejack11 Hi, Yes. The new firmware version(v1.2.3) of the Tapo C121 is also being released gradually now. Best Regards