@Adrianlay77 Hi, You can refer to the instructions below to troubleshoot when failing to set up the camera. You can check if the tips in the below instructions help. What should I do if I fail to...

@Cherdak123 Hi, You are able to use the Tapo A200 to power the Tapo D230's battery directly when the battery is not inserted into the doorbell. However, it can't power the doorbell when the battery...

@kjopc Hi, Generally, if you have setup the camera successfully, it will connect to the internet and our cloud sever, and you can watch the camera remotely on our Tapo app and Alexa device(such as...

@samskd Hi, As you can see on the Tapo D235's Device Settings page > Video & Display > Night Mode Settings page, if you select the Doorbell Mode, the spotlight on the doorbell will light up only when...

@spiNOops Hi, If there are no available Wi-Fi networks, you can enable a hotspot Wi-Fi on your phone, set up the Tapo C410 with another phone, and connect it to the hotspot Wi-Fi. After the camera is...

Hi, @Andres_F The new firmware for the Tapo C210 V2 is being released gradually, please wait for the new firmware to be fully released patiently. @Ron1987 We don't have detailed information about the...