@jmcruvellier The new firmware has been pushed to your Tapo C500, please update it via the Tapo app and check if it helps.

@dt-cctv Hi, The new firmware(v1.4.4) is fully released for the Tapo C210 V2. You can refer to the instructions below to update the firmware of the camera via the Tapo app. How to update the firmware...

@J_Leal Hi, Currently, I have not received any notification that our cloud server has a problem. If there is a problem with the cloud server, your other Tapo devices, such as Tapo Plug, will not be...

@tigramie Hi, Our cloud server does not have a problem now. You can refer to this post to provide more related information, and try to change the DNS server on your router and reboot your router and...

360° All-Round Protection: Provides 360° horizontal & 130° vertical viewing range, eliminating blind spots. Person Detection: Smart AI identifies a person accurately, sending instant notifications...

@Slim2 Hi, Please try the following steps. 1) Make sure the internet is stable and the router has a strong signal. 2) Power off the camera. 3) Move the camera closer to the router and power on the...