@stgfrancis Hi, 1. Please ensure the Tapo app is up to date on your phone. 2. When your iPhone has an issue, please test with a different phone and check if you can watch the camera's live feed. 3....

@Help_Kirsi-1 Hi, You can check if the instructions on this post are helpful. Best Regards

@Takoman Hi, Thank you for the information and video provided. We do not have the downgrade firmware instructions, and for the reported issue, we recommend submitting a support ticket via email for...

@AABBCC_CCBBAA Hi, There are no instructions to downgrade the firmware of the camera, and there's currently no plan to change the working mechanism of the new firmware since it won't change the...

@AdJ007 Hi, If you have a cloud service(such as Google Drive), you can upload the pictures and videos to the cloud server, generate a link to download them and send me(@Solla-topee) the link via a...

@Aussie_Pete Hi, Since there are no image and sensor related changes in the new firmware recently released to Tapo C325WB, the problem you are experiencing may be related to changes in ambient light....