@HmmmUK Hi, Thank you for your feedback. While we don't have any specific details that I can share about if this feature can come to the product or when it might, I'll log the feature request and...

@AABBCC_CCBBAA Hi, Thank you for the video provided. However, the new firmware won't affect your usage scenario for the following reasons: The new firmware does not change the time it takes for the...

@AABBCC_CCBBAA Hi, You can go to the official website, search for your camera's model, go to its Support page, select the hardware version, and tap the Firmware Release Note column to see the...

@Manu35150 Hi, We recommend submitting a support ticket via email for efficient assistance. Please include your Forum ID(731740), community nickname, a detailed description of the issue, and the...

@M-pawar2525_ Hi, Please confirm the following information for the reported issue. 1. What's the model number and hardware version of your camera? 2. What's the model number and format of your SD...

@Offline--Heellp Hi, An Internet connection is needed when configuring the camera, however, some of the features on the camera can work without the Internet connection. You can check if the following...