@Mark_Jensen Hi, Thank you for your attempt. I have escalated your case to the tech team, and they will follow up on your case via email. Please wait patiently. Best Regards

@webellowe Hi, You can try the hotspot Wi-Fi from your laptop. And if your home Wi-Fi doesn't have special settings, such as AP isolation, you can try to configure the camera to connect to the home...

@GabiMS Hi, Your four cameras are able to be controlled remotely according to the MAC address provided, and I didn't make any changes. If you can't control your camera remotely, please check: 1. Make...

@Mrs_S Thank you for the updates.

@bmp177 Hi, It's suggested to start a new thread here to post your problem and usage scenario in detail for further assistance. Best Regards

@afaneca Hi, Please confirm the information on this post for further analysis. Best Regards