@Vanskie Hi, Please describe your problem in detail so we can better help you, for example: 1. The LED status on the Tapo C210. 2. What date & time on camera's Live View page on the Tapo app? What...

@CamCamCam Hi, Thank you for your update. It's recommended to test for some time and feel free to report if the camera is working fine or not. Best Regards

@CiTro Hi, With the Tapo debug app(Trial app), please refer to the following steps to collect the app log for further analysis. 1. Use Tapo debug app to try to reproduce the problem. 2. After the...

@Nan-Au Hi, Please uninstall the Tapo app on your phone, refer to the link to download the Tapo debug app(trial app), install it on your phone, and then test if you can watch your camera locally and...

@IvanZ Hi, I can't find your camera's MAC address, would you please send it to me(@Solla-topee) again via a private message in the format "Forum 714404 + C520WS's MAC address"? Thanks! Best Regards

@GillBP Hi, We do have the officially released firmware info, however, it's unable to find the previous firmware you used on your camera on our end now. I have escalated your case to the tech team,...