@MikeSC60 Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. After you receive the email, it's recommended that you...

@042520 Hi, What's your camera's model number, hardware version, and firmware version? What phenomenon are you experiencing when using the camera? If you have a TC70 and the LED is solid green, it...

@Olivy Hi, 1. What's your Tapo camera's model number, firmware, and hardware versions? 2. In your situation, please uninstall the Tapo app on an Android phone, copy this link, and paste it into your...

@JenniferRidgway Hi, 1. The new firmware has been pushed to your camera ending db-78. Please update it via the Tapo app and check if it helps. 2. By the way, when the Infrared mode is selected on the...

@mangaTom19 Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Btw, after you receive the email, it's recommended to...

@Sopha1961 Hi, Please double-check whether you have typed the correct email address. The email address support.forum@tp-link.com is still in use. Best Regards