@tp-user-9413 Hi, The shared account does not have permission to turn on/off the camera's privacy mode. For the feature request to allow the shared account to turn on/off the camera's privacy mode,...

@jstapo Hi, Typically, you can refer to the following instructions to troubleshoot if you fail to control the camera remotely. What to do if I can't control my Tapo cameras on the Tapo app? Please...

@MoonHunter Hi, You can enable the Auto Reboot feature on the camera's Device Settings > Reboot Camera page and check if it helps. Best Regards

@Tapo_tc70_xxxx Hi, 1. Is your camera's model number TC70? What's the camera's hardware version? 2. What's the model number of your router? Do you have an internet connection when connecting to your...

@MarkPrior You are welcome~

@Keg8ah Hi, Typically, you can refer to the following instructions to troubleshoot if you fail to set up your camera. What should I do if I fail to configure Tapo Camera? If the same phenomenon...