C530WS Pan & Tilt Viewpoint Issues

C530WS Pan & Tilt Viewpoint Issues

C530WS Pan & Tilt Viewpoint Issues
C530WS Pan & Tilt Viewpoint Issues
Thursday - last edited Yesterday
Tags: #viewpoint offset
Model: Tapo C530WS  
Hardware Version: V2
Firmware Version: 1.3.3 Build 250923 Rel.51794n

Hi @Tapo team,

 

I have an issue with the viewpoint areas selected in Pan & Tilt.

The viewpoint area I have selected has been automatically moved from its exact area.

The lens is moving upside down from the actual view areas I have selected.

Every day, many times, I need to correct the pan & tilt.

I want the exact area to view all the time, but it's irritating to change the viewpoint areas after a while.

Person & Motion Detection was enabled only.

 

I hope the Tapo team will respond and fix this with their upcoming firmware, and I think this shall be fixed quickly if it is a software-related issue.

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Re:C530WS Pan & Tilt Viewpoint Issues
Yesterday

  @airasel 

Hi, 
If your camera can't return to its original position correctly after tracking, please refer to the instructions below to troubleshoot.
What to do if the Tapo Pan/Tilt camera can't return to its original position properly after tracking
Best Regards

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