@SuperLukeyLuke Hi, Have you tapped the "three-dots" icon in the top-right corner, then go to the Previous household editor page on the Automation page? Usually, you can set the Doorbell Rings as a...

@YellowBlack Hi, When the Tapo C500 is in Night mode, and the Smart Mode is selected on the camera's Device Settings > Video & Display > Night Mode Settings page, the camera will turn on the...

@eXim Hi, If you are willing to continue troubleshooting, please refer to Q1 in the instructions below to ensure your settings are correct, then refer to Q4 to troubleshoot the reported phenomenon....

@EmmanuelFF Hi, When the Tapo camera has Motion Tracking/Auto Tracking enabled, the camera's position where it started tracking the event is the default position. Typically, after tracking an event,...

@robdupre @Glennyp Hi, Please refer to the instructions below to troubleshoot if you can't view the camera's live feed. What should I do if I can't view the Tapo camera? Please confirm the following...

@krupeshkanade Hi, If your microSD card can't be detected by the camera, please refer to the instructions below to troubleshoot. What should I do if the SD card cannot be formatted/recognized? If the...