@FredFJ Hi, If the camera disconnects from Wi-Fi after being placed outdoors, the disconnect phenomenon may be related to the network diagram and environment. If you are willing to troubleshoot,...

@thewal Hi, Typically, we recommend using the power adapter and cord that come with the camera in the package to power on the camera. We cannot guarantee that the camera will function adequately with...

@Giorgis Hi, Please confirm the following information about the reported phenomenon. 1. Have your phone and the camera connected to the same Wi-Fi network? Has the Tapo camera disappeared from the...

@Axri Hi, You can refer to the following instructions to troubleshoot if your camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going offline? Please...

@ChrEke Hi, Thank you very much for your feedback. We certainly appreciate your feedback and feature request. While we don't have any specific details to share about whether a Tapo app for PC will be...

@Tapo_User9419 Hi, If the Tapo C460 is connected to a solar panel and the battery level is always 100%, it is likely that the solar panel is charging the camera. If you want to view the battery or...