@JohnEsben Hi, 1. How do you restore the connection after disconnecting, such as reboot the camera or the router? 2. Try to change the 2.4G wireless channel and security type to WPA2-PSK on the...

@ltoth @Lorenzo_M Hi, On the Tapo app > Camera's Device Settings > Video & Display page, try to disable the HDR feature if it's turned on, and then check if it helps. Best Regards

@RichardAKnigh Hi, There is a WPS/Reset button on the camera, and you can press it for about 10 seconds to factory reset the camera. If you have tried that but the problem remains, check if you can...

@myhong1987 Hi, What's your Tapo app version? You can try to uninstall the Tapo app and reinstall it, make sure the Tapo app is the latest one, and then check if the problem is resolved. Best Regards

@CharlesRM Hi, The package detection feature on the Tapo D230 does not require a Tapo Care Subscription. Best Regards

@SecureHome Hi, Typically, the position where you enable the tracking feature is the default position, and the camera will return to it after tracking the events. If you want to the camera return to...