@CharlesRM Thank you for your support of our product.

@Leesoft Hi, You can refer to the steps in this post to troubleshoot your issue. Best Regards

@suyash12 Hi, You can refer to the steps in this post to troubleshoot your issue. Best Regards

@Lorenzo_M Glad to hear your case is solved!

@Nikriba Hi, Thank you very much for the video provided. The video shows that the Tapo C425's detection feature works normally, the camera can't detect you in the first location(near the door)...

@At952450 Hi, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...