@Voytec Hi, The new firmware has been pushed to your cameras, you can update it via the Tapo app and check if it helps. Best Regards

@ThanosChatz Hi, A new firmware has been pushed to your camera, you can update it via the Tapo app and check if it helps. Best Regards

@Playnot Hi, I have escalated the noise issue to the tech team, and they will contact you via email to follow up on this case. Please check your email box and confirm. For the problem related to the...

@sunikami Hi, Thank you for the pictures provided. 1. Can you receive notifications on your phone or the Tapo app > Home > Bell icon > your doorbell page when the doorbell detects a person or...

@Brendtw Hi, We are trying to locate and solve the problem, and we also need more actual cases to help analyze the problem. For your case, please confirm the frequency of the disconnect problem occur...

@redozer Hi, If you can stream the two cameras locally, it means that the corresponding service port 554 on the camera is fine. Currently, the RTSP service port cannot be changed on the camera. In...