Hi All, We have a new beta firmware that may solve the issue, please send me the "Forum ID 708560 + Camera's model number + Camera's MAC address" via private message if you want to try the beta...

@Turksavas Hi, Please try to update the Tapo app version(the latest one is 3.7.106) and check if it helps. Best Regards

@mgutierrez Hi, If the problem disappears, you can keep monitoring the RTSP connection. If the problem appears, pay attention to how many devices are accessing the camera's live feed via the Tapo app...

@Corpski Hi, Thank you for the information and video provided via private message. I have escalated your case to the tech team, and they will contact you via email to follow up on your case. Please...

@Orient_1 Hi, thank you for sharing your experience.

@jonjo Hi, 1. Generally, it's hard for the user to understand the meaning of the logs. We don't have the downgrade firmware instructions and can't provide the firmware file for downgrade. The case is...