@GY12 Please make sure you've reset the hub correctly: press and hold the SYNC button for 10 seconds. If the hub still shows no responses, then this device should be replaced. To proceed warranty,...

@Leonwong83 @Sharpy_94 @Reidy Beta firmware has been sent to your device. You may check it later in the Tapo app and perform the update.

@menostar Beta firmware has been sent to your device, you may check it later in the Tapo app and perform the update.

David-30 wrote @Wayne-TP Hi Wayne, Just for reference, I've got the latest H500 1.3.1 firmware update, and it's resolved some issues, but created others, I've now lost all 24/7 recording from my C460...

@ernestogf Did you try to reinstall the app from the Google Play Store? If not, it might be the process of reinstalling the app that works.

We understand there are some concerns regarding the installation method of the camera using a 3M sticker. The adhesion strength of the 3M adhesive has certainly undergone stringent and thorough...