@PapaNovember "3. Recording is cut early while the motion/event is still in the field of view" Re: for this issue, we recommend contacting our support team for additional assistance. They can help to...

@Laval For an HS220, it supports dimmable LED/MLV bulbs up to a maximum of 150W. The connected bulbs currently exceed this power limit, which may cause operational issues. You may try removing one or...

@Customer0 Previously, the teams launched a beta trial for the KE100, testing the device's functionality in the Tapo App. During the trial, it was determined that continued development and support...

@sroza1 Your hub is already on the beta version. It might have the 'auto-update' enabled, so the hub will update the firmware automatically when it detects a new version.

@Homer030 For the firmware issue, please contact our support team for further assistance. Contact Technical Support

@TheHypnooToad Check the suggestions here. What to do if Tapo robot vacuum can't return to the charging dock?