@Bamfy Make sure the local recording is enabled and set up the recording schedule correctly. >> doorbell Device Settings > Storage & Recording If you have Tapo Care subscription, check whether the...

@elviliz Make sure to use the original power adapter to avoid device malfunction due to insufficient power supply. Remove the sd card from the camera (if any), reboot the camera, wait for a minute or...

@WhiteGoldWelder Check if the automation's effective time is set to Always. Try to reduce the effective radius, see if that helps. Disable and re-enable the automation. You can also try to delete it...

@ReSil Which Tapo camera do you have? If it supports AI detection, you can turn off the motion detection and use person, pet, or vehicle detection instead.

@Eleanorb To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not...

@ligeracastra Can you send the Mac address of the doorbell to me through a private message? To assist with this case, a specialist will help to follow it up through email. Please check your inbox...