@Eleanorb What's the firmware version of your H200? Did you try to add a device through Tapo app, or use the Sync/Pair button on both devices? Check if there are any differences when adding devices...

@ITV Tapo P115 smart plug records consumption data only, it doesn't support monitoring power production.

We're excited to announce smoother integration between Tapo smart door lock and Tapo doorbell, they can work together better than ever. With the latest firmware update for Tapo smart door lock, you...

@Chelle_belle Check if you can see the sensor on hub's connected device list. Rule out the possibility of loose or poor battery connections: take off the back cover and press the battery with your...

apbliv wrote Hi Wayne I have one further question. If I post this sensor to my neighbour without the batteries in, so he can put it back in the house, will the sensor lose its settings without...

@jfilipelcarvalh The grid fluctuations during power restoration are the reason for this situation, causing the smart bulb to be reset. To avoid this, consider adding protective devices in your...