Forums/
Tapo Smart Hub
2025-06-19 06:48:54
@moon-link Device migration will not migrate non-SubGHz cameras (the wifi cameras, no hub required). You will need to set up the hub storage and wifi backup feature on the new hub after the migration...
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Forums/
Tapo Smart Camera
2025-06-19 06:45:56
@Lexi-B4 Tapo API is not open to the public. We recommend using your devices within the Tapo app to access full functionalities, or use devices on authorized third-party platforms like Alexa, Google...
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Forums/
Tapo Smart Hub
2025-06-19 06:34:24
@ldlv The hub only offers a WiFi backup option for the camera in case of network interruptions. it won't change the network type of the Tapo C425 and C500, they still need to connect to the router...
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Forums/
Tapo Smart Switch
2025-06-19 03:56:28
@RXL Thank you for your inquiry. Unfortunately, we're not able to answer this question as you're currently in the community for global users. But we have another site for US customers, you may post...
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Forums/
Tapo Smart Camera
2025-06-19 03:45:44
@Cheetara_25 Please enable the Always-On mode. The charging power is lower if the always-on mode isn't enabled, so when the doorbell operates frequently and consumes more power, the battery level...
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Forums/
Tapo Smart Camera
2025-06-19 03:06:32
Wayne-TP wrote The official firmware has started to release (stage rollout), keep an eye on the new firmware notices for your cameras. If your device hasn't received the new version, please wait...
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