Hello everyone, A beta firmware with relevant modifications is now available. If you would like to try it, contact us and provide the Mac address of your camera. Click to Email Us Before the Upgrade...

@Robj21 Check if you have different detection zones for person detection and motion detection. Note that people movements within the motion detection's activity zone also trigger the detection, but...

@kraz Turning on/off camera through Google Home is not supported. When linking the Tapo camera to the Google Home, you can stream the camera live feed to the Google Home displays through voice...

@PippoPluto The 24/7 capture feature for Tapo C460 is added in the latest version 1.1.6, which is currently in stage rollout. If your device hasn't received it, please wait patiently, as the release...

@EvylRat For your case, we recommend getting a replacement first, as this plug has been in use for a long time and the issue does not occur with another plug placed in the same location. To proceed...

@AlChar Is your automation a local smart (tagged with a Tapo icon) rule? Please check the device signal strength (Device Settings > Device Info > Signal Strength, tap the WiFi icon to show the RSSI...