Kazbop wrote @Wayne-TP I am having the same problem, please can you assist? Many thanks @Kazbop Please contact support team for assistance. Contact Technical Support

@SPH501 Please contact support team for further assistance if the beta doesn't help. Contact Technical Support

@MaartenK According to our support agent, it seems you have contacted them already. In this case, you may continue discuss your case with them. Keep us posted if there is any progress!

@ArthurII To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not...

@MaartenK To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not...

@Tom124 Beta firmware 1.1.8 Build 250926 Rel.161112 has been sent to your device, you may check it 30 minutes later in the Tapo app and perform the update.