@JLO2607 Please clean the metal contacts on the battery and inside the battery compartment. Then, try holding down the reset button while the power cable is plugged in and see if there are any...

@Koral Check the suggestions here. What to do if the battery drains quickly on my Tapo battery-powered camera/doorbell? What router do you use? Please share some screenshots of the battery status...

Let's take a look at the new feature for your Tapo smart lock, Trace Protection, adding an intelligent security layer to home security. Supported Model Tapo DL110(US) V1.6 - Firmware 1.0.23 Build...

@LeandroNP To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not...

@XrayA4T What types of detection are reporting false events? You may try to lower the detection sensitivity, and create a detection separately.

@iulian67 What's the hardware and firmware version of this camera? Make sure the firmware is updated, and the Tapo app as well. How to update the firmware of the Tapo&Kasa devices on the Tapo App...