@Susi2604 Can you try to wake up the camera by walking in front of it, then check what the exact LED status is when it shows offline? Is it solid red, quick flash red, or slow flash red? Check if...

@bluh According to our support agent, it seems like you have a support ticket opened for this case. You may continue communicating with the support team, and share the latest update here if there is...

@bluh To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not your...

@JCA045151 To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not...

Hi everyone, thank you for bringing this to our attention. Our team is aware of this issue and is working on this with high priority. Please follow this article and I'll share the latest information...

Hi everyone, thank you for bringing this to our attention. Our team is aware of this issue and is working on this with high priority. Please follow this article and I'll share the latest information...