Hi everyone, thank you for bringing this to our attention. Our team has aware of this issue and is working on this in high priority. Please follow this article and I'll share the latest information...

Hello everyone, Tapo devices offline issue reported around May 10th has been resolved. Problem Phenomenon Tapo device is online (e.g. led solid green, camera/doorbell receives notification normally)...

JCA045151 wrote @HenkDur Version is 3.11.102 on ipad and 3.10.513 on android. both are the most recent versions availablein the store... @JCA045151 Send me your device's Mac address as well. Have you...

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@HenkDur @JCA045151 What's the version of your Tapo app? @HenkDur DM me in the forum.

@DanielTapooC500 The suggestions in this article might help with your case, take a look! What should I do if I can't view the Tapo camera?