@Petrobox Do you use a hard drive? What's its model? Try to reinstall and format the hard drive, see if this helps. *Power off H500 before removing the hard drive. *Backup important videos before...

@ehernanz It's hard to tell the actual condition of the smart plug without knowing its LED status. Please confirm it when this happens again. Check whether the smart plug appears online in the app...

@Johndm The number of your 2.4GHz devices may have reached the maximum load that your router can support. We recommend turning off some 2.4GHz devices and switching the 2.4GHz channel to a less...

@btobto Use the Kasa app to add and manage the KE100, the KH100 hub, and the Tapo sensors that are going to pair with the thermostat valve. And don't sync the hub to the Tapo app after the setup, the...

@AaL2024 Does the battery's LED indicator lit up normally, solid green or amber? Check whether the battery was charged with a 5V USB charger. Try to change a battery if you have a spare one. There...

@ThomasKramer 1. Make sure the camera has enabled the notification feature: Device Settings > Notification Tapo app, Me page > Notification > Device Notification -- Management. 2. Enable notification...