@Iain-B Getting a new phone will not affect your Tapo smart devices because they connect directly to your router, not to the phone. However, if you also change your Wi‑Fi settings (such as the...

@eyedoubleyou Unfortunately, there is no workaround. Tapo SubGHz devices sold in the US and the UK operate in different wireless frequencies, they're technically incompatible. You may return the hub...

@Richardsonj This should help, take a look. What should I do if Tapo smart devices keeps losing connection or going offline? For further assistance, please contact support team directly with your...

@Cliffhrk Are the smart plug unable to detect all nearby Wi‑Fi networks, or just your home network? If it’s the latter, please check whether any recent router changes have made your Wi‑Fi...

@Tobyboyy Check this article: What should I do if I fail to configure Tapo Camera?

@Miffo Try to connect the hub to the guest wifi or a hotspot wifi, see if it connects. Check here for more suggestions: What should I do if I fail to configure the Tapo devices For further...