Dear Customer Support, I hope this message finds you well. I am writing to seek assistance with a problem I encountered while setting up my Deco EX75 Pro as a router for my internet connection. My int

I've been happy with the XE75 thus far. About every 2 weeks or so, randomly, the router will stop serving IP addresses via DHCP. This is followed by connections dropping for wireless devices, then wir

Even when I blocked a device completely from the internet, some websites still get through. For example: YouTube, Netflix, and CNN. This happens even after restarting, clearing the browser cache, hist

I noticed that my public IP adress in the Deco app differs from when I lookup my IP address online. It doesn't make any sense. Also the default gateway is far off. Is my router hacked or is ot normal?

Hi, I have had my deco M5 system for 5+ years now and after moving a bigger home, I decided to upgrade to xe75 to get us better coverage. Is there a way to migrate my existing network with 20+ devices

Deco P9 mesh system. Has been working with no issues for months. Now one of satellites is showing as offline on the app and light is flashing blue. I've tried re-booting the whol system including rout