Hello, good afternoon. I hope you can help me. What happens is that when I watch the camera live, I want to mute the sound so I don’t hear it, but at the same time, I want the recordings to still save

Micro SD stuck in slots of 2 new cameras, cannot eject them

Bonjour, J'ai installé il y a quelques mois une caméra C425 Tapo et je rencontre une problématique avec l'alarme. Je souhaite modifier les paramètres par défaut de l'alarme de manière pérenne. Dans la

I purchased four Tapo C210s, and all four occasionally go offline, meaning I can't see the camera anymore. I can't reboot unless I'm home, which makes the system useless. What can I do? Can you help m

Dear Tapo Cam / Support Team, I would like to bring to your attention some serious issues I have noticed with the C220 camera that was sent to me as an upgrade. Upon comparing it with the C211 model,

Hi, I have this Tapo C320WS V2 camera installed under a roof in an open area. At night there is only one light behind some columns. With this level of illumination, the camera almost always switches t