Issue: Muting Live View Also Stops Audio Recording

Issue: Muting Live View Also Stops Audio Recording

Issue: Muting Live View Also Stops Audio Recording
Issue: Muting Live View Also Stops Audio Recording
3 weeks ago - last edited Friday
Model: Tapo C530WS  
Hardware Version: V1
Firmware Version: 1.1.3

Hello, good afternoon. I hope you can help me. What happens is that when I watch the camera live, I want to mute the sound so I don’t hear it, but at the same time, I want the recordings to still save the audio. If I mute the camera in live view and don’t hear it, but I have the recording option enabled to save the sound, it doesn’t work. If I enable listening to the sound in live view, then it does save it. Is it possible to do this? That is, to mute live view but still record the audio? Right now, I’m forced to watch live with sound on in order for the video to record with audio. Thank you very much.

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#1
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1 Accepted Solution
Re:Issue: Muting Live View Also Stops Audio Recording-Solution
3 weeks ago - last edited Friday

  @RodoCapo 

Hi,
If you mute the sound on the camera's Live View page, it means you muted the camera's microphone. In this situation, no sound will be recorded in the video recordings.
Best Regards

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#2
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Re:Issue: Muting Live View Also Stops Audio Recording-Solution
3 weeks ago - last edited Friday

  @RodoCapo 

Hi,
If you mute the sound on the camera's Live View page, it means you muted the camera's microphone. In this situation, no sound will be recorded in the video recordings.
Best Regards

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#2
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