Forums/
Tapo Smart Camera
2024-07-24 15:25:50
Night vision is not working
No red light on cam/no vision if there is no light detected
Forums/
Tapo Smart Camera
2024-07-24 10:59:59
Video Quality keeps reverting to LQ instead HQ
Hi, this complaint is all over the place in this community but a fix never comes for Video Quality. For example on Tapo C225 there is a specific Menu where we can select the Quality that we want by de
Forums/
Tapo Smart Camera
2024-07-24 06:02:19
"The device has been previously configured..."
I had my new Tapo C325WB working fine with up-to-date firmware, and then I decided to do a 5 second reset so I could change my wifi connection. The App was having trouble reconnecting and suggested I
Forums/
Tapo Smart Camera
2024-07-24 00:22:16
Tapo Care Camera plan is showing Subscription Renewal Failed but amount deducted on my credit card
Subject:- Tapo Care Camera plan is showing Subscription Renewal Failed but amount deducted on my credit card My Tapo Care Camera Plan renew on 17 Jul 2024. My bank credit card is deducted the plan amo
Forums/
Feature Requests
2024-07-23 22:17:03
Camera person no detection turn off light
I would like to achieve the following action in the evening: 1. turn on the light if camera detects a person (this is achievable) 2. leave the light on for 5 mins or so (this is achievable) 3. If no p
Forums/
Tapo Smart Camera
2024-07-23 14:02:14
Camera UTC time is wrong, not EDT
When the camera does a detection, the info is off by one hour. In the Tapo app, for my camera device info i have it set as UTC-5 New York as i'm in that time zone but currently we are on EDT therefore

