Forums/
Tapo Smart Camera
2025-12-27 13:05:03
Unable to pan Tapo C520WS via Tapo app
I've had the Tapo C520WS for over a year, when suddenly the pan function became inoperable. Whenever I try to pan it, it just doesn't let me. Weird enough, I can still tilt it. I tried everything. Res
Forums/
Tapo Smart Camera
2025-12-27 10:56:49
Recording
Why does my camera go on to my sim card when I'm paying for cloud all so it doesn't pick up all my recordings and I altered my speed and it goes to fast I have it on at 10 for speed
Forums/
Tapo Smart Camera
2025-12-26 19:14:17
Camera rotations disturb detection zones
Issue description : I set detection zones on a "view angle n°1". If I rotate my camera from "view angle n°1" to "view angle n°2", then I switch back to "view angle n°1" the detection zones I set are o
Forums/
Feature Requests
2025-12-26 14:45:27
Head and shoulder tracking
I am not suggesting adding a detection category, but updating existing person detection to continue to track the detected person when their body below their head and shoulders (and also below their he
Forums/
Tapo Smart Camera
2025-12-28 14:24:49
Tapo devices can only be controlled locally within the same wifi network but not remotely
Hi, I have recently updated my home internet router to a TP-Link BE230 V2.0 Therefore a reconnection to home internet is required for the Tapo C220 Camera. The camera succesfully connected to the 2.4g
Forums/
Tapo Smart Camera
2025-12-28 11:53:12
C500 Not connecting remotely while not on same network
My Camera C500 is not connecting from other network or mobile network, ( Showing offline) it only connects with local network

