Dear All, My tapo camera c200 stopped working after firmware update through tapo app, the camera stuck at 4 IR lights with power light not working at all. I've tried to perform factory reset using the

I'm trying to configure a privacy zone for my new camera. How to make this work? In Tapo app I can navigate to Cameras -> Manage -> hexagon log on top right corner -> Video & Display. Here I see "Priv

Hello, my camera detects motion and starts to record (right now i am on tapo care trial and considering to subscribe to the service, but if this problem is not solved it would not be beneficial for me

I am pleased with my new camera. It is on a window ledge on the second floor. There is nowhere to screw it in so it is upside down. Before I try to make something - are there any products that can be

I am trying to change my detection zones, but every time I press save I get "Error. Please try again later." This was working fine before I update the firmware this morning, now I can't change the zon

This Article Applies to: Tapo C420 V1 Tapo C400 V1 Phenomenon Description: After inserting the battery in the camera, you can finish the camera's configuration process, but the camera shows offline an