Kasa App v2.8.0 - Remote Control Option Not Showing

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Kasa App v2.8.0 - Remote Control Option Not Showing

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Kasa App v2.8.0 - Remote Control Option Not Showing
Kasa App v2.8.0 - Remote Control Option Not Showing
2019-01-30 19:06:41

Struggling to connect Google Home Hub to my Kasa Camera KC120.  Accounts linked but can't find the camera when I search in the Google Home app.

 

Advice is to switch the Remote Control option on in the Kasa app, under Device, but I can't see the option available.

 

Any ideas?

 

 

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#1
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Re:Kasa App v2.8.0 - Remote Control Option Not Showing
2019-01-31 08:23:39

Hi, 

 

1. please make sure the remote control is working on the kasa app, on your phone, please disable the wifi, only use the 4G network, and then check whether kasa app can control the KC120, if yes, which means that the remote control is working

 

2. Disable then enable Kasa skill.

 

3. The Kasa account you use in Google Home App should be the same account that you sign in to Kasa App.

 

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Re:Re:Kasa App v2.8.0 - Remote Control Option Not Showing
2019-01-31 19:18:22

No luck unfortunately. 4G worked fine and made sure both were logged in with the same email. Accounts link successfully but can't find device.

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Re:Re:Re:Kasa App v2.8.0 - Remote Control Option Not Showing
2019-02-01 09:30:16
Are you used the Android phone? If yes, it's suggested to use a iPhone to setup the KC120 and the google home work together.
Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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