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tplink camera control wont connect from pc with 5.4gz wifi anymore

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tplink camera control wont connect from pc with 5.4gz wifi anymore

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
tplink camera control wont connect from pc with 5.4gz wifi anymore
tplink camera control wont connect from pc with 5.4gz wifi anymore
2019-03-26 13:37:57
Model: NC200  
Hardware Version: V1
Firmware Version: 2.1.8 Build 171109 Rel.28679

I was using just fine the camera with the tplink camera control, i dont know what i've set on the router (cisco technicolor DPC3848VE), and now i cannot use anymore the camera from a pc with 5ghz wifi, i can from wifi 2.4ghz, but is not what im using from this pc, do you know how can i fix it?

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#1
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Re:tplink camera control wont connect from pc with 5.4gz wifi anymore
2019-03-27 06:24:21

Hi,

 

The NC200 only supports 2.4GHz, does not support 5Ghz. That is why it works fine with 2.4GHz.

 

Good day. 

 

 

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#2
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Re:Re:tplink camera control wont connect from pc with 5.4gz wifi anymore
2019-03-27 12:58:03

Hi, thats not correct, because I have been using the camera this way since 2 years ago, me from a 5.ghz wifi connection, and the camera using 2.4ghz, thats the matter i dont know how to solve.

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#3
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Re:Re:Re:tplink camera control wont connect from pc with 5.4gz wifi anymore
2019-03-28 00:58:58

Hi,

 

I'm afraid that the " original 5GHz wifi network" should be 2.4GHz; what we can confirm is that the NC200 only supports 2.4Ghz.

 

You can check the SPECs to get this info. 

https://www.tp-link.com/en/products/details/cat-19_NC200.html#specifications 

Wireless Data Rates IEEE 802.11 b/g/n, Up to 300Mbps
Frequency 2.4-2.4835GHz 

 

so in order to make it work,it is suggested to connect it to the 2.4GHz.

 

Good day. 

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