ANdroid App does not show live video

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

2019-04-15 06:07:06 - last edited 2021-03-23 06:03:38

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2019-04-15

ANdroid App does not show live video

2019-04-15 06:07:06 - last edited 2021-03-23 06:03:38

Model: AC50

Hardware Version: V2

Firmware Version: 1.5.0

The android app does installed on my phone does not show live video from a NC260 camera, v2 hardware, FW 1.5.0

App ver. 3.8, android 5.1.1 - Samsung

appreciate help

1 Reply

2019-04-16 11:50:50 - last edited 2021-03-23 06:03:38

Posts: 21605

Helpful: 5052

Solutions: 2546

Stories: 21

Registered: 2018-12-24

Re:ANdroid App does not show live video

2019-04-16 11:50:50 - last edited 2021-03-23 06:03:38

Hi,

Do you mean the tpCamera app?

Please make sure the camera is installed on the app and it is workign fine first:

When you watch the live video, is there any error message showing? Please show us a error screenshot.

Did you watch the live video outside? If so, you may need to enable remote control: on tpCamera app, go to camera settings, enable remote control.

Please visit tplinkcloud.com and see if you can watch the live video without problem.

Good day!

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.