NC450 not connect

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NC450 not connect

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NC450 not connect
NC450 not connect
2019-05-25 20:17:36 - last edited 2021-08-26 03:18:11
Model: NC450  
Hardware Version:
Firmware Version:

My camera nc450 not connect whith app in the same wifi, ethernet or wifi connection.The router has ip 192.168.1.1 but the camera takes ip 192.168.0.100 (as i can see whith a ipfinder programm). Is there a way to change the zero of camera ip to one? Thanks

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#1
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1 Accepted Solution
Re:Re:NC450 not connect-Solution
2019-05-28 18:06:21 - last edited 2021-08-26 03:18:11

Hi, thank you for the advice

I had make hard resets, but ip of the camera allways was 192.168.zero.x

I dint make change to main router because all my apps are whith ip 192.168.1.x

Problem i think is solved.I gave to my laptop temporaly static ip 192.168.0.x, then connected wired the camera and changed camera ip to 192.168.1.x

I can see now camera lan and remote.

Thank you again for your reply

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#3
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8 Reply
Re:NC450 not connect
2019-05-28 06:34:32 - last edited 2021-08-26 03:18:11

Hi,

 

What is the light status of the NC450? 

 

Have you ever changed the main router or changed its LAN IP address before?

 

To solve the current issue, please hard reset the NC450 by holding the wps/reset button for 10s. 

 

And then follow the instruction below to configure it: 

https://www.tp-link.com/support/faq/821/

 

May it help, good day.

Happy New Year! Meet Us at CES 2023 | Featuring Wi-Fi 7, EasyMesh, Matter, and a New HomeShield Security.
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#2
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Re:Re:NC450 not connect-Solution
2019-05-28 18:06:21 - last edited 2021-08-26 03:18:11

Hi, thank you for the advice

I had make hard resets, but ip of the camera allways was 192.168.zero.x

I dint make change to main router because all my apps are whith ip 192.168.1.x

Problem i think is solved.I gave to my laptop temporaly static ip 192.168.0.x, then connected wired the camera and changed camera ip to 192.168.1.x

I can see now camera lan and remote.

Thank you again for your reply

Recommended Solution
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#3
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Re:Re:Re:NC450 not connect
2019-05-29 02:58:32 - last edited 2021-08-26 03:18:11

Hi, glad to hear that you solved it finally and thanks a lot for your feedback, we have noted that. 

 

You can enjoy the product right now. 

 

And if need more help in the future, do not hesitate to contact us. 

 

 

Happy New Year! Meet Us at CES 2023 | Featuring Wi-Fi 7, EasyMesh, Matter, and a New HomeShield Security.
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#4
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Re:Re:Re:NC450 not connect
2020-01-18 23:32:38 - last edited 2021-08-26 03:18:11

@Kevin_Z The TPCamera app can't detect my NC450. the camera is connected via an ethernet connection to the router. The led indicator is solid green. I also tried connecting to the camera via its IP address but the internet says the site can't be reached. Just connecting to the camera via camera is already giving me a headache, so disappointed. Please do give me a solution this issue. 

 

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#5
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Re:Re:Re:NC450 not connect
2021-08-22 15:41:50 - last edited 2021-08-26 03:18:11

@Kevin_Z 

I have the exact same issue - except my camera was connected continuously Aug 2018 to June 2021 with no problem (ethernet connection). and suddenly it was no longer connected. The app/cloud/iphone cannot find my camera now and I'm on the same router and ip address and I have  the same iphone

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#6
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Re:Re:Re:NC450 not connect
2021-11-23 04:13:30
My NC450 now can only view in the same wifi, but can not view via internet. Anyone can help? Hopeless....
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#7
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Re:Re:Re:NC450 not connect
2022-01-12 18:13:49

@thandy  The same problem with me, suddenly i can see the camera from my iphone only when i am at my house network. I can not see the camera outside my wifi network. Plus at the cloud of tp-link it says that the camera is off line 

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#8
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Re:Re:Re:NC450 not connect
2022-07-13 18:04:31

  Hello@spyros71 

I need help, my camera turned off suddenly and it's not opening again. I don't know why

I tried to reset but still the same

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#9
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