Kasa Cam Activity Stream Clips Greyed Out

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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

2019-08-11 09:58:10 - last edited 2019-08-12 16:32:21

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Registered: 2019-08-11

Kasa Cam Activity Stream Clips Greyed Out

2019-08-11 09:58:10 - last edited 2019-08-12 16:32:21

Hi - the video clips in my Kasa Cam activity stream are all greyed out and won’t play - how do I fix this? Thank you.

1 Reply

2019-08-13 07:39:09

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Registered: 2018-12-24

Re:Kasa Cam Activity Stream Clips Greyed Out

2019-08-13 07:39:09

Thanks for your reply, have you ever tried to hard reset it and reconfigure the KC camera to give it a go?

What is the model number of it as well?

Please show us a screenshot of the greyed out page; and to do further analysis, please provide the mac address of the camera and your TP-Link ID.

Considering the security and privacy, you can send us these information personally via the message.

Good day.

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