Cant create Cloud Account

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Cant create Cloud Account
Cant create Cloud Account
2019-09-26 04:58:05
Model: AC50
Hardware Version: V4
Firmware Version: V4

Hi,

I have tried all the approaches and double checked the internet connection. I keep getting the same message, be it from my computers, or my iphone.

Message is as appears:

Äccount Sign up Failed

What could likely be the problem?

The firmware is already upgraded to 2.0.15

I can see the images live locally, but just cannot seem to register an account.

iphone says Account Sign up failed. Please check your network or try again later


What can I do? I am at my wits end.

 

Thanks

 

Uyen

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Re:Cant create Cloud Account
2019-09-26 06:41:17

@uyenvu123 

 

What is the model number of your device?

 

You can create the cloud account on the TP-Link cloud website. See below:

https://www.tplinkcloud.com/register.php

 

May it help and have a good day. 

 

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