Unable to find camera

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Unable to find camera

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

HTaskonak

2019-10-20 16:30:27

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Registered: 2019-10-20

Unable to find camera

2019-10-20 16:30:27

I have mistakenly deleted one of my camera and when I try to add it again, system cannot find the camera while searching it.( I have tried to reset the camera)

1 Reply

Kevin_Z

2019-10-21 09:08:32

Posts: 21587

Helpful: 5042

Solutions: 2543

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Registered: 2018-12-24

Re:Unable to find camera

2019-10-21 09:08:32

@HTaskonak

Hello, please connect this NC250 to the main router by ethernet cable first. Then you can use the tpCamera app or web UI to set it up. Instructions as below:

https://www.tp-link.com/support/faq/820/

https://www.tp-link.com/support/faq/821/

Note: Please use the main router's wifi password to configure it.

Besides, you can change another smart phone to give it a go.

Best regards.

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Unable to find camera

Unable to find camera

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