Bulbs lose Connection every time

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2019-11-22 07:57:04

Posts: 1

Helpful: 0

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Registered: 2019-11-22

Bulbs lose Connection every time

2019-11-22 07:57:04

Hey guys,

i habe 3 bulbs in my Rooms , but the bulbs lose the Connection every time.

first they work 3-4 Hours an Then they are disconnected.

can you help ne ?

1 Reply

2019-11-28 09:32:08

Posts: 21560

Helpful: 5020

Solutions: 2537

Stories: 21

Registered: 2018-12-24

Re:Bulbs lose Connection every time

2019-11-28 09:32:08

What is the model number of your smart bulb？

Any error message pops up after they lost connection on the kasa app?

Please show us the screenshots of the device settings page where you can get the model number and signal strength.

How often does the connection drop? How do you make it back to work?

Besides, what about your other wireless devices? Do they have the same problem?

Try to change another location to plug the bulb or reserve an IP for it on the main router to give it a go.

Have a nice day.

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