@Watt_iOS_App Very cool, addressing a pain-point, I like it!  I'm full Android personally but I appreciate the effort.  I'll definitely give it a look when you've got the Android port.  Cheers!

So close yet so far! 

Doesn't matter anyway as I have replaced all my tplink stuff with recoditioned nest cameras off Ebay with the  money I made from selling my old tplink stuff. They're really good.

 

@InvisibleTouch 

Thankfully I read this just before purchasing tapo products. I fully expected to be able to control it from my KASA app.

I will now re-think and try to get another brand - or one that responds to generic home automation protocols.

I can't understand why they have decided to alienate their existing customer base! 

Now, an ex- tp-link customer.

@Kevin_Z 

This is not made clear when actually buying the product.

I have existing TP-Link Tapo smart plugs and recently purchased a TP-Link power strip to go with them.

Now that I have spent a lot of time moving wires, plugs and furniture around I have set up the devices and found I need a separate Kasa App.

Sorry - but this is a sh1t-show.

I've just been looking for some additional Kasa plugs on Amazon UK and it's looking like Kasa is being phased out in favour of Tapo.

If you want a Kasa then it's Amazon marketplace only as Amazon themselves don't seem to stock Kasa.

If so then that makes a combined app more urgent.

@Kevin_Z 

This is not a solution. It is poor experience and is indeed a reason for refunds like some people are actually doing. I lost my respect for TP Link quality and customer support.

Stating the obvious that two different apps have to be used (but the same account 🙄) is NOT offering anything new to people asking WHY that is the case. Those two product lines can very well be supported by one app and this should have been the answer and the plan for the company!

You should CLEARLY state that the product integrates with the Tapo ecosystem and NOT Kasa, so that customers don't get mislead by vague statements in the website like someone mentioned in this thread.

@JVazCarvalho absolutely agree. I have made a huge commitment to to-link and Kasa. I planned to keep building on this. Now it seems they have made the Kasa system redundant.

very annoying to read the poor reply about being 2 different systems - we get that !!! It's what we are so angry about. Just returning a tp-link purchase and it will be my last. !!

@Solla-topee 

I am sorry Sofia but your response is unhelpful and just makes your customers even more disappointed in their purchases. 
 

It is not hard to combine the two product on a single app. As seen in an earlier post a third party was able to do it on IOS. If a third party can do it then it stands to reason that the company that developed the platforms can do it even easier. Fact is it has nothing to do with how hard it is and simply TPLink has no interest in doing it. Two very different things.

This is a product sector that is all about convenience and having two incompatible lines is very inconvenient for your customers hence the backlash. TPLink can choose to ignore that but I suspect they will loose customers as a result. Simple fact is if anyone is looking to build up a smart home then they need the various products to simply work together or it is not very SMART.

To that end I have a few questions:

1) Is KASA planned to be replaced by TAPO? I am new to this and will be very disappointed if I continue my investment in KASA only to have your organisation drop it in favour of TAPO. 
 

2) do both platforms support API control and interaction? If so will the remote support of this continue even if you end of life One of them?