Cloud send cmd failed for remote control activation lb100

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2020-01-05 08:44:24

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-01-05

Cloud send cmd failed for remote control activation lb100

2020-01-05 08:44:24

Model: LB100

Hardware Version: V1

Firmware Version: 1.8.11

Hi I am receiving an error when trying to turn remote control persmisions on. "Cloud send cmd failed"

please help

1 Reply

2020-01-08 08:19:39

Posts: 21755

Helpful: 5136

Solutions: 2565

Stories: 21

Registered: 2018-12-24

Re:Cloud send cmd failed for remote control activation lb100

2020-01-08 08:19:39

Hello, please ensure that the LB100 has connected to the main router's wifi, so does your cellphone.

Then try to reboot the LB100 and the main router to give it a go.

Besides, you can hard reset the LB100 and reconfigure it.

Still the same, please tell me the mac address of the smart bulb( or your cloud account).

Note: You can message us privately.

Good day.

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