Kasa Care - TPlink reconsider ? 2 years Free? - Might as well just throw cam away instead!

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Kasa Care - TPlink reconsider ? 2 years Free? - Might as well just throw cam away instead!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Re:Kasa Care - TPlink reconsider ? 2 years Free? - Might as well just throw cam away instead!
2020-06-07 21:42:15

I just looked at the services...

Two options:

£2.99/month per camera

£9.99/month for up to 10 cameras

 

Doesn't feel like a £120/year value service.

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#34
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Re:Kasa Care - TPlink reconsider ? 2 years Free? - Might as well just throw cam away instead!
2020-06-07 21:42:55

@SnaffyNoo 

Keep us all posted and I'll do the same. 

We are obviously not the only ones with the issue. There will be plenty of disgruntled customers getting emails. 

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#35
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Re:Kasa Care - TPlink reconsider ? 2 years Free? - Might as well just throw cam away instead!
2020-06-07 21:46:35 - last edited 2020-06-07 21:47:18

Bear in mind Ring is £24.99 a year for one camera. £80 for more.
 

Logitech is much better value:

 

https://www.logitech.com/en-gb/product/circle-2-home-security-camera/page/circle-2-safe#plans

 

And they support HomeKit secure Video, which for me would be free as I already have iCloud.

But their free service is 24 hrs storage.

 

Cameras for both these services are more expensive though

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#36
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Re:Kasa Care - TPlink reconsider ? 2 years Free? - Might as well just throw cam away instead!
2020-06-07 21:58:31

Also has anyone read the firmware teardown where they show just how insecure these devices are? Like, connecting to a hstest apn on boot if it exists... Ughhh

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#37
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Re:Kasa Care - TPlink reconsider ? 2 years Free? - Might as well just throw cam away instead!
2020-06-08 06:00:06 - last edited 2021-08-10 07:07:17

@SnaffyNoo 

 

Hello, apologies for any misunderstanding and frustration caused by the Kasa Care subscription service recently launched in the United Kingdom.

 

All the customers from the United Kingdom who owned a Kasa camera will still enjoy the 2-day/12-hour video history for 2 years, which will be counted from the time upon the completion of the camera’s first setup.

 

We will soon update our resources on the local website.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#38
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Re:Kasa Care - TPlink reconsider ? 2 years Free? - Might as well just throw cam away instead!
2020-06-08 07:23:56

@Solla-topee 

 

Thank you for clarifying us UK users will still have our 2 year service from the date we 1st started using our device which was promised when purchased.

I look forward to seeing this clarified on your website.

 

 

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#39
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Re:Kasa Care - TPlink reconsider ? 2 years Free? - Might as well just throw cam away instead!
2020-06-08 07:40:19

@SnaffyNoo 

 

Sorry again for all inconvenience caused and we will update the online resources ASAP.

 

Have a nice day.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#40
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Kasa care unavailable in Hong Kong
2020-06-08 20:29:36

@Solla-topee 

 

Hi there,

 

Quite desapointing, I live in HK and got 3 KC-110 and 2 KC-100 and it happens that Kasa care is not availabale "in my region".

Is there anything I can do to make it happen?

 

It is quite annoying to scroll the 5 cameras one by one and download manually events as you may understand easily.

 

Regards.

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#41
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Kasa care unavailable in Hong Kong
2020-06-09 01:10:48

@Zebigbosss 

 

Sorry, Kasa Care is currently not available in Hongkong and it is only available in the United States and the United Kingdom.

 

Please stay tuned and we will launch the Kasa Care service in more regions.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#42
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Kasa care unavailable in Hong Kong
2020-06-09 01:11:03

@Zebigbosss 

 

Hello, I replied to you in another thread, please check it.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#43
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