Can't connect tapo C200 camera

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Can't connect tapo C200 camera

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Can't connect tapo C200 camera
Can't connect tapo C200 camera
2020-06-10 14:28:20
Model: Tapo C200  
Hardware Version:
Firmware Version:

Just got a tapo C200 camera, following setup and it will not connect.  The LED is blinking red and green, I can see the camera's wifi it's connecting to (says internet may not be available) and it says it can't find the camera.

 

I'm using Samsung S9 phone and Virgin Superhub 3 as my wifi access.  Has paired amazon devices and tp link plugs no problem.

 

Any ideas?

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Re:Can't connect tapo C200 camera
2020-06-11 02:47:29

@TheOriginalMrP 

 

Hello, please ensure you are running the latest Tapo app on your phone and temporarily disable the 4G cellular data on the phone, then launch the Tapo app and start over again.

 

Below are some basic troubleshooting suggestions you may refer to:

What should I do if I fail to configure Tapo Camera?

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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