I am unable to view the RTSP stream from either of two recently purchased C100 cameras (firmware 1.0.10). Both cameras show in the Tapo app & I have followed the guide at https://www.tp-link.com/us/support/faq/2680/.
Username / Passwords have been set in the Advanced Settings / Camera Account section.
I am using a TP-Link Archer VR2800 router with DHCP & the cameras have been allocated IP's 10.50.10.106 & 10.50.10.111.
Using the format rtsp://username:email@example.com:554/stream2 in VLC from a computer on the same network gives the error "connection failed".
I have also tried scanning / adding the camera via "IP Cam Viewer" on an Android phone, but no stream is found (so it appears not to be an authentication issue).
Neither camera responds to a ping on its IP, but I don't know if this is normal.