The Tapo C200's PTZ function is now unofficially supported by HomeAssistant. See: https://github.com/JurajNyiri/HomeAssistant-Tapo-Control

Unfortunately, this still leaves those of us who use NVRs out of luck, no PTZ for us.

There aren't many ways to interpret this issue from a PR perspective: Because of TP-Link's bad behavior around the limited ONVIF support of this camera, users have seen themselves forced to reverse engineer their work in order to force it to perform as they (falsely) advertised. Think of how badly this reflects on the company.

As a user of your products for the last 14 years, I am now considering looking elsewhere for my networking solutions, and I am obviously not alone in this. Look at these forums. Look at the number of threads asking for this camera to have PTZ support over ONVIF. Are you saying your customers were wrong in thinking ONVIF support meant PTZ as well? I say this in hopes of being helpful: Now that hackers are adding PTZ support for your C200 to software like HomeAssistant, there's simply no excuse for you NOT to support PTZ over ONVIF anymore. If they can do it, your engineers most certainly can, and with much more ease. Instead of solving the issue (and let's be honest here, one of your engineers can solve this in a day and they know it), every user here is now aware that this is a conscious software design choice on your part.

It looks more and more like you're choosing to spite your long term customers (such as myself) with false advertising and an exceedingly capricious stance on the issue.

Keep us as your customers, TP-Link. Add PTZ to the ONVIF spec of this camera. Ask your salesmen. The C200 is ONE crucial feature update away from being a killer product. Are you gonna let it fall flat on its face? Hackers are doing your job better than you. Don't you have any pride in your products?

Up until today, I've thought you were one of the most reasonable companies, TP-Link. We'll be waiting for the firmware update. Please don't let us down. I'm too old to start dating again.