KP 105 and Technicolor TG588v v2 router
This is NOT regarding KP 100 but KP105.
I have just checked my network provider, who installed my Technicolor TG588v v2 router, and WPA2-PSK security settings are default.
I have had a 1-hour + 'conversation' with your support chat today that ended in the recommendation to change the security settings of my router to WPA2-PSK.
This is a default setting for the router.
So please go and do some more testing with your not so smart plug.
I have now put the plug back in the box and 'filed' it in a set of drawers as it was part of a package buy with my Google Nest Mini that works perfectly but also does not pick up this 'smart' plug.
Not impressed is a very mild version of my opinion at the moment but I could be surprised by further developments.
The person who was doing the chat was clearly googling answers / questions or otherwise checking information, and they were very helpful, just not getting the correct information to give me the correct advice.