I brought 5 home cameras from China to Ecuador and installed them at home , the whole thing is in Chinese and cannot find the app neither Appstore, nor Google play

During the process of setting up only 2 out of five accept the previously set password and the other keep sayin incorrect password

Also the model seems not to exist: TL-IPC43AN-4

Please somebody help

Kind regards

1 Reply

TP-Link

2021-01-03 10:21:33

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Re:I cannot find my home camera app in Appstore or google play

2021-01-03 10:21:33

@Patolo

Good day,

Sorry for the delay.

The TL-IPC43AN-4 is only sold in China mainland so that the APP Is only accessible in China.

Please contact the following email for further assistance:

fae@tp-link.com.cn

Thanks a lot for your understanding and support.

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Patolo

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2020-12-30 17:52:14

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I cannot find my home camera app in Appstore or google play

I cannot find my home camera app in Appstore or google play

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