TP Link Tapo (IOS) App cannot be found in App Store in China

TP Link Tapo (IOS) App cannot be found in App Store in China

TP Link Tapo (IOS) App cannot be found in App Store in China
TP Link Tapo (IOS) App cannot be found in App Store in China
2024-01-31 21:45:09 - last edited 2024-07-22 10:07:19
Model: Tapo C320WS  
Hardware Version:
Firmware Version:

Hi,

 

I have 6x Tapo C320WS camera set up in Australia and would like to share with my family in China, however they cann't find the Tapo App from Apple App Store, can anyone suggest if there is a way to share, or how to download the Tapo App in China?

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#1
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1 Accepted Solution
Re:TP Link Tapo (IOS) App cannot be found in App Store in China -Solution
2024-02-01 06:33:45 - last edited 2024-07-22 10:07:19

  @ycyc1998 

Hi,
Since the Tapo C320WS is not sold in China mainland, the Tapo app is not available on the Apple App Store when using an Apple ID registered in China mainland.
You can share your Apple ID with your family so they can log in on the iPhone to download the Tapo app, and then they can use it.
Best Regards

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#3
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Re:TP Link Tapo (IOS) App cannot be found in App Store in China -Solution
2024-02-01 06:33:45 - last edited 2024-07-22 10:07:19

  @ycyc1998 

Hi,
Since the Tapo C320WS is not sold in China mainland, the Tapo app is not available on the Apple App Store when using an Apple ID registered in China mainland.
You can share your Apple ID with your family so they can log in on the iPhone to download the Tapo app, and then they can use it.
Best Regards

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#3
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Re:TP Link Tapo (IOS) App cannot be found in App Store in China
2024-07-20 02:08:58

  @Solla-topee 

Why not just publish it to App Store China as well? Sharing App Store id and switching stores is way too much work, I'm planning to just return my device.

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#4
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